To support our rapid growth we are looking to recruit a Graduate IT Analyst to join our team.

The successful applicant will be expected to take ownership of projects from start to finish.

Typical tasks include:

• Analysis and improvement of our e-commerce site using Magento using toolsincluding Google Analytics, Hotjar, Piwik and Mouseflow
• ERP using Microsoft Dynamics NAV
• Designing and implementing a wide variety of IT systems to meet the requirements of the business
• Understanding customer requirements and suggesting products that suit
• Providing front-line IT support to the business and acting as an escalation pointfor help desk tickets
• Working with an in-house team of software developers

Our award winning company is built on its reputation for providing outstanding customer experience, and we are continuously improving our processes and the usability of the site to deliver best-in-class customer journeys. As such, the ideal candidate would be able to demonstrate:

• Technical problem solving and analytical skills
• Organisational skills
• Excellent verbal and written communication skills
• Ability to multitask and meet deadlines under pressure
• Ability to work under own initiative
• Project management skills
• Ability to prepare detailed documentation