Tile Mountain is the fastest growing online Tile Retailer in the UK and is based in Stoke-on-Trent. The company offers a range of Tile products via its website www.tilemountain.co.uk, available for delivery next working day.

Since inception in 2013, Tile Mountain has grown rapidly and has recently moved to a purpose built, £10m, 120,00 sq ft office complex and distribution centre in Tunstall, Stoke on Trent.

To support this rapid growth we are looking to recruit a Junior IT Analyst to join our IT department.

The role is fast-paced and varied and the successful applicant will be expected to take ownership of projects and contribute to the day to day running of our customer facing site, as well as back end systems. Typical tasks include:

• Maintaining the daily running of the e-commerce site using Magento
• Providing front-line IT support to the business and acting as an escalation point for help desk tickets
• Designing IT systems to meet the requirements of the business
• Testing and deploying new systems and gathering feedback from end users about system performance

Our company is built on its reputation for providing outstanding customer experience and we are constantly improving our processes and the usability of the site to deliver best-in-class customer journeys. As such, the ideal candidate would be able to demonstrate:

• Organisational skills
• Excellent verbal and written communication skills
• Ability to multitask and meet deadlines under pressure
• Ability to work under own initiative
• Technical problem solving and analytical skills
• Project management skills
• Ability to prepare well detailed documentation with attention to detail
• Ability to learn quickly