Hellas Marble Effect Floor Tiles

sample too small

These tiles are really good quality and look absolutely stunning! The customer service and refund policy however was shocking from Tile Mountain. I had originally over ordered so emailed to change order, I received short email responses which basically told me that I could not amend my order or return any tiles even though I had not yet recieved the delivery! This would of resulted in a loss of £1500. I had accidentally saved the tile amount twice in checkout. I called the Liverpool store who was really helpful and was able to cancel the order and process a new order, at a cost of £40 to myself. At this point the tiles had still not been even loaded onto the lorry, but this was their policy. I'm not sure if I would use this company again as you can not return any surplus tiles left over so I still have about £100 worth of tiles I can't return.

Samples, easy to order and came quickly. Tiles arrived in perfect condition and loved the look. Tile Mountains prices are a lot cheaper (but no loss of quality) than my local tile showroom. Can't go wrong.

Ordered a sample and, whilst the colour wasn't quite right, I was happy with the quality of the product. Delivery was prompt.

Beautiful tiles really pleased with

Beautiful tiles really pleased with finished product